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ClickUp

DETAILS: Tier: Free, Premium, Ultimate Offering: SaaS, self-managed

You can use ClickUp as an external issue tracker. To enable the ClickUp integration in a project:

  1. On the left sidebar, select Search or go to and find your project.

  2. Select Settings > Integrations.

  3. Select ClickUp.

  4. Under Enable integration, select the Active checkbox.

  5. Fill in the required fields:

    • Project URL: The URL to the ClickUp project to link to this GitLab project.
    • Issue URL: The URL to the ClickUp project issue to link to this GitLab project. The URL must contain :id. GitLab replaces this ID with the issue number.

  6. Optional. Select Test settings.

  7. Select Save changes.

After you have configured and enabled ClickUp, you see the ClickUp link on the GitLab project pages, which takes you to your ClickUp project.

For example, this is a configuration for a project named gitlab-ci:

  • Project URL: https://app.clickup.com/1234567
  • Issue URL: https://app.clickup.com/t/:id

You can also disable GitLab internal issue tracking in this project. For more information about the steps and consequences of disabling GitLab issues, see Configure project visibility, features, and permissions.

Reference ClickUp issues in GitLab

You can reference your ClickUp issues using:

  • #<ID>, where <ID> is a alphanumerical string (example #8wrtcd932).
  • CU-<ID>, where <ID> is a alphanumerical string (example CU-8wrtcd932).
  • <PROJECT>-<ID>, for example API_32-143, where:
    • <PROJECT> is a ClickUp list custom prefix ID.
    • <ID> is a number.

In links, the CU- part is ignored and it links to the global URL of the issue. When a custom prefix is used in a ClickUp list, the prefix part is part of the link.

We suggest using the CU- format (CU-<ID>) if you have both internal and external issue trackers enabled. If you use the shorter format, and an issue with the same ID exists in the internal issue tracker, the internal issue is linked.